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1. What is a Supply Chain and Why Should You Care?
Ben Neve
2. Creating Value for Customers
Francois Carrier
3. The Human Link: The Critical Role of Soft Skills in Supply Chain Management
Hugo DeCampos
4. Purchasing: Finding and Working with Suppliers
5. Sustainability in Supply Chain Management
6. Good Business Decisions Start With Data
7. Planning Ahead
Evan Barlow
8. Planning Inventory
9. Business Process Management
10. Lean Thinking: Adding Value, Reducing Waste
Shane Schvaneveldt
11. Creating Quality for the Customer
12. Getting Products to Customers
13. Managing Risks
14. Bringing it all together
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The Business Behind the Business: An Introduction to Supply Chain Management Copyright © 2025 by Evan Barlow; Francois Carrier; Hugo DeCampos; Ben Neve; and Shane Schvaneveldt. All Rights Reserved.